Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Property address and ownership information (for landlord inquiries)
• Employment and income information (for tenant applications, processed through DoorLoop)
• Communications you send us via email or contact forms
• Website usage data collected automatically (browser type, pages visited, IP address)

2. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide our property management services
• Process rental applications and conduct tenant screening
• Communicate updates, service information, and relevant property management news
• Comply with our legal obligations under Ontario's Residential Tenancies Act
• Improve our website and services

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With our property management platform (DoorLoop) to process applications and manage tenancies
• With trusted contractors and service providers who assist in operating our business, under confidentiality obligations
• When required by law, court order, or regulatory authority
• With your explicit consent

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Tenant and landlord records related to active or past tenancies may be retained for a minimum of 7 years in accordance with Ontario legal requirements.

5. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption and our tenant portal (DoorLoop) maintains industry-standard security practices.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. We use Google Fonts (loaded from Google's servers) which may log your IP address. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

7. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information (where applicable)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at hello@managebypotato.com.

8. Third-Party Links

Our website may contain links to third-party sites (such as DoorLoop, Google News, and social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: